Workflow Management

3iVerify’s allows workflows to be defined and automatically activated based on different types of action, e.g., a corrective or preventive action or non-conformity.

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It works by allowing a process to be defined and each task within that process can be ‘programmed’ to prompt team members to carry out important activities.

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For example, a customer complaint action might result in a requirement for several tasks which require an investigation and root cause analysis to be completed before communication with the customer and eventual closeout. These tasks may be completed by different team members and it is easy for delays to occur, causing problems with the customer.

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Automating workflow allows team members to spend less time in meetings reviewing the action list, releasing valuable time to complete the work. It helps avoid the spiral of frustration caused by a lack of progress on actions due to a lack of resources, which in turn is caused by the team drowning in paperwork, spreadsheets, emails, and phone calls.

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3iVerify Workflows can be designed in a few clicks and once implemented, they empower the team by automatically taking care of assignments, monitoring, and reporting as well as reminders, escalation, and reporting.

 

Contact us today to arrange a chat about your needs.